I showed her the text message on me texting him with my tattoo that he was doing and I told her as u can see no response. I went in the shop today and spoke to the young lady who was the receptionist and I let her know of the situation and I want to see if someone can finish my tattoo and she stated well he would have to finish it and I told her well if he has not made an effort to text me back then how can he finish it. I texted him a picture of my tattoo that he was working on and for some reason again he does not respond at all. I went into the shop 2 weeks ago and they told me to go to johnnys station to speak with him about finishing it and he told me to text him. I have been trying to finish this tattoo for the last year and for some reason he never gets back with me to fit me in. It was a cover up that he was doing for me. I received a tattoo by johnny berrios over a year ago. If you care about custom work and having time to make sure the pieces perfect before it goes on your body forever, about good communication, and about honest business practices stay away from the studio! Read Less After following up multiple times prior to the appointment date, I was finally informed that only the owner draws in advance and I wouldn't be receiving the drawing I paid a deposit for. No drawing, no rough draft, no communication whatsoever. When I arrived at Discover the person I had an appointment with was in the middle of tattooing someone else, and the consultation I had scheduled involved only request for a deposit for the drawing. I was asked to come in for a consultation, so I drove across town for that at my scheduled appointment time. It was important to me to have a custom piece done, I'd have time to really tweak it and make it perfect before putting it on my body. I selected their Studio because their website stated that they would prepare a rough draft and provide it and then make revisions as necessary. I contact us into and tattoo in regards to having a memorial tattoo done for my husband who had passed away. Read LessīEWARE! I wish I could give zero Stars. I hope this review helps out to understand your customer base and to be honest with what you are able to provide. I am a bit disappointed with this service because I tip well for awesome customer service and come in for repeat work if I like the shop. I understand that some artist have their own style of tattooing but at least let your customers know that. I am usually pretty patient and understanding with businesses if they are busy and full of appointments but I felt like the artists were ignoring my requests for consults. I felt like there was no regard for my business as a customer. I understand advanced bookings but there was no one to talk to for even booking a consult a month in advance. I called the shop to book a consultation for my sleeve and future tattoos and all of the artists I was interested were out of town or not in the shop and was told to call a different day.Called again about 3 more times on three different days and all of these artists I was interested in were not available to talk to for another week. I showed him pictures of the sleeve I wanted but I got no feedback. One of the artists briefly responded on day 3 but there was no follow-up. I sent an email to three diffident artists with a style I wanted and received no response for about 3 days. I looked up on their website and it states to email their artists to get a fast response, consult appointment scheduling and availability. I was shopping around for tattoo artist in the area because I am new here and found this place off of good reviews. I really wanted to like this place but sadly I had a not so great experience.
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